A message to all the e-commerce brands out there — we did it. 💜



BFCM is always wild.

If it’s not late deliveries, it’s extreme volumes. If it’s not early mornings, it’s late nights. Usually, it’s all of the above at once.

BFCM is not for the faint-hearted.

And this year, especially for smaller brands, it hit even harder. Not only are you fighting for market share in a crowded newsfeed, but you’re also competing with the realities of the rising cost of living. You’re balancing the pressure of ‘always-on’ sales with the question of when to show up. It’s a lot. I’ve seen the posts, the videos, the exhaustion — and the resilience.

After years of executing BFCM campaigns, I’ve learned a great deal. It’s still one of my favourite times of the year, but as a business owner, it’s also a constant balancing act.

As always, I’m grateful for my team, my clients, and all the small things in between that keep us going. ✨

Do you agree?

Will the real Em Mango please stand up…

Em Frost - Virago Logistics

Em Frost, Founder/ Director of Growth and Operations of Virago Logistics, a premium 3PL provider based in Melbourne, specialising in fulfilment for fast-growth ecommerce brands across Australia. She works at the intersection of ecommerce, fulfilment, operations, and process design – helping brands scale through clear systems, strong operational visibility, and reliable backend infrastructure.

More about Em.

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